The User Profile Update
page allows to change user profile data.
You can update either your own profile, or if
rights given to you allows it then you can update user
profile data of another users of the Issues Tracking
How to navigate to the
User Profile Update Page
To update your own
have to first login
the Issue Tracking System (ITS). Then on the Issues Summary Page
click on the My Profile link
located on horizontal menu on the top of the page. Then
on the bottom of the User
Profile Page (which will be displaying
your profile data), click on the UPDATE button
located on the bottom of the page.
Capability to update another
user's profile information might not be available
for all users. The right to update
other users profiles is given by Issue
Tracking System administrators. This
right is usually granted to Issue Tracking System
administrators or product development managers only.
If you have right to update
other users profile
then you can navigate to other's user
profile page through the Users Summary Page . On the
Users Summary page
filtering conditions which will list the user
which profile you want to update. Then click on the icon
located next to the user's information on the left side
of the Users Summary Page. You will be
navigated to User Profile
Page for that user. To update the user profile click
on the UPDATE button located on the bottom of
the page, and you will be navigated to the User
Profile Update Page.
What profile data can be
changed and by who
What user profile data
can be updated depends on the rights given to
currently logged in user by the Issues Tracking
users usually can change just
their login Id, password, first name, last
name, and e-mail address.
- Development team members
with no right to update other users
profile can change their user
Id, password, first name, last name, e-mail address,
title, and reference to their manager.
- Issue Tracking System
Administrators and Development team members with right
to update other users profile can change all
fields in their own profiles as well as in other
users profiles. If you belong to this group of users,
please refer to User Profile Update
Page in the Issues Tracking
System Administrator's guide.
ITS allows to define different user profile for each
product / product
category. Common fields for all products /
product categories are Login ID,
Password, First Name, Last
Name and e-mail address. These field are
shared accross products and changing these
fields for one product will change them for other
products / product categories. Other user
profile fields - Title, Manager and User Roles can be
set different for each product / product
category. To change user profile for
different product go to the User
Profile Update page for some product and
then select product / product category for
which you want to change the profile by
selecting it from drop down list located on top right
side of the User Profile Update page.
How to change an user
- Login ID :
type new login ID in the Login ID
field. Note that Issues
Tracking System will not allow you to change your
login ID to an login ID which already belongs to an
- Password :
Type your old passwod to the Old Password
field. Type the new password to both: New
Password and Confirm New Password
fields. Note that the value you type into Old
Password field must match your current password
and values typed into the New Password and
Confirm New Password fields
must be the same. Otherwise the Issue Tracking system
won't change the password and will report error.
- First Name : Type your
first name into this field. Any text will be accepted.
- Last Name : Type your last name into this field.
Any text will be accepted.
address : Type your
e-mail address to this field. If you put the e-mail
which is identical to e-mail address of another user's
profile, Issue Tracking System will report error. Any
other text typed into this field will be accepted. It
is very important that you provide your valid e-mail
address here, so the Issue Tracking System can
remind you your password in case you forget it, or
notify you about changes of issues related to you.
: This field is available only to product
development team members. Please, type your title (as
a developer) here and/or short description of what
are you responsible for or what is your job in the
product development. This information will help
others to correctly address you for help/assistance
with product development. Any text typed into this
field will be accepted.
Manager : This
field is available only to product development team
members. Choose your immediate manager from choices
suggested in the associated drop-down list. Issues
Tracking System is automatically sending notification
e-mails about changes in issues related to updated
user's profile to manager specified in this field. Any
value from the provided drop-down list will be
accepted, including the empty value.
- User Roles:
User roles can be changed only by Issues Tracking
System administrators or users authorized to manage
Issue Tracking System users information. Please,
refer to the User
Profile Update help Page in Administrator's
Guide for more information.
Note: field values longer than
it is defined for them in the Issue Tracking System's
database will be truncated. The maximum field lenghts
are defined by Issue Tracking System Database
Administrator, and usually are big enough to take reasonable field values.
the SUBMIT button located on bottom of the
User Profile Update Page to submit profile changes.
Users Summary Page,
User Profile Update Admin Page, Login Page