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To log in, click on the
Login link in the menu located on the top
of every page (except help pages). You have to be
logged out in order to see the Login link.
Then type your login ID into the login ID field
and your password (if you have one) into the
password field and then click the LOGIN button.
If your login ID and password information is correct, you
will be logged in and navigated to the Issues Summary page
.
If you don't have user
ID, you can create one by clicking on the  button
located on the login page. However, this feature might
be disabled if ITS
administrators
want to
have more control over adding new users, or adding
or updating the issues database is not
allowed to anonymous users. Product end-users are then usually
reporting product issues
to the product support by e-mail or telephone, and product
support team enters the issues database changes
on their behalf.
By logging into the Issues
Tracking System, you will get rights to do
things which you wouldn't be able to do without being
logged in. These rights are controled by Issues
Tracking System administrator and might include for
example right to file a new issue, right to
update issue or all issues, view other ITS
users
information, modify other users information, create new users.
Not-logged-in users can usually just browse the issues database and view issues
details, logged-in product end-users usually have right to file
new issues and update issues they file. Logged in members of
the development team migh have additional rights, such as
right to update any issue or right
to reassign issues.
If you forgot your login ID
and/or password, you can type your e-mail address
to the login ID field and click link on the bottom part
of the login page, and your login information will
be sent to you by e-mail. The instructions for this
scenario are in bottom part of the login page. However,
in situations where Issue Tracking System is providing
sensitive information, or security is otherwise in
concern, this feature might be disabled by Issues
Tracking System administrator.
See Also
Logout Page, ITS Users, Issues Summary Page
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