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The 'Add New User ' page allows
you to add new user
into the Issues Tracking
System.
Note: if
the user already exist in ITS (it is used by other
products / product categories) you need to use
User Profile Update
Page to add update this user's profile for
desired product / product
category. You need to select the user's
profile on Users Summary
Page (uncheck the 'Display only users with
user-profile defined for '<product_name>'
product/product category' checkbox to see this
user on Users Summary Page), click on icon
located on left side next to the user's information
which will navigate you to User Profile Page,
and click on 'UPDATE' button located on User Profile Page to go
to the User Profile Update Page to update the
user's profile
.
How to navigate to the'Add
New User' Page
ITS administrators or
product managers
should use 'Add New
User' link located on the top menu of the Users Summary Page.
This allows them to create user accounts for all user groups :
product managers, developers,
testers , support team members and
product end-users
. You have
to be logged in and you have to
have right to
manage users in order to see the 'Add New User'
link on the Users Summary Page
.
Issue Tracking System (ITS) administrators might
allow to add new product end-users to
everybody. If this option is enabled, you can add new
user by clicking on the  button
located on the login page
. Again, this allows you to add Product End-Users only,
you cannot add ITS Administrators or
Product Managers
this way.
How to add an
user
The Add New User page
is very similar to the User Profile Update Page
and it has the same rules for it's field
values. Therefore, please, refer to the User Profile Update
help Page from the Administrator's Guide and User Profile Update help
Page from the User's Guide for the instructions
about the field values of the Add New User
page .
To add new user , fill up the
user profile fields and click on the SUBMIT button located on the
bottom of the 'Add New User' page. This will add the user to Issues Tracking
Sytem and set his/her profile for current product /
product category
.
See Also
Adding New User, Users Summary Page, Login Page,
User Profile Update Page (Administrator's Guide), User Profile Update Page
(User's Guide), Delete User Page
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